Privacy Policy

As a result of the application, as of May 25, 2018, of the General Regulation ofEuropean Union Data Protection JOSE ORTS ARENAS has modified its Data Protection PoliciesPrivacy, which govern the processing of your personal data in your relationship with JOSEORTS ARENAS

JOSE ORTS ARENAS, has the vocation of being an exemplary company within our sector.We place great value on transparency, and we aspire to build with our clientsstrong and lasting relationships, based on trust and mutual interest. In accordance with thisphilosophy, the protection of your personal data is of vital importance to us, thereforethat through this personal data protection policy we inform you of howwe collect and process such data.

This Privacy Policy establishes the bases on which JOSE ORTS ARENAS (hereinafter,“we” or the “Data Controller”) with registered office at C/ Constitución nº 4 bajo A,03170 Rojales (Alicante), a company that currently operates in Spain, processes your data inpersonal character when you provide them to us during your experience through the websitewww.segurosrojales.com (hereinafter, “the Website”).

Likewise, we remind you that every time you use the Web, you provide us, or it is necessary for you towe access any type of information that, due to its characteristics, allows usidentify you, such as your first and last name, email, billing or shipping addresses, numberphone number, type of device or debit or credit card number, etc. (hereinafter,“Personal Data”), whether to browse it, purchase our products or makeuse of its services or functionalities, will be subject to the application of this Privacy Policy,

together with the Terms of Use of the Website, and other documents referenced thereinin force at any given time, and you should review these texts to ensure that you are in compliancewith them. This Privacy Policy and our Terms of Use may be modified. It isIt is your responsibility to read them periodically, as those that are applicable will beare in force at the time of use of the Web.

In the field of distance selling, it is mandatory to provide certain personal information,since this information is necessary both to process the business relationship and toprepare your invoices. Such personal information is strictly confidential. Do not provideSuch personal information would mean that the business relationship could not be materialized.

1. OUR PRIVACY COMMITMENT

1) We respect your privacy and your choices.

2) We make sure that privacy and security are built into everything we do.we do.

3) We do not send you marketing communications unless you request it. You can changeof opinion at any time.

4) We never offer or sell your data.

5) We are committed to keeping your data safe and secure. This includes only workingwith trusted partners.

6) We are committed to being open and transparent about how we use your data.

7) We do not use your data in ways that we have not informed you about.

8) We respect your rights and always try to accommodate your requests to the extent possible.as far as possible, in accordance with our own legal and operational responsibilities.

For more information about our privacy practices, please visit our Privacy Policy.We set out what types of personal data we may collect or hold about you, howwe can use them, who we can share them with, how we protect them, and how you canexercise their rights with respect to such data.

When you share your Personal Data with us or when we collect personal dataabout you, we use them in accordance with this Privacy Policy (hereinafter, the “Policy”).

Please read this information carefully. If you have any questions or concerns aboutyour personal data, contact us at jose.orts@agencia.axa-seguros.es

2. WHO ARE WE?

JOSE ORTS ARENAS with address at Calle Constitución nº 4 bajo A, 03170 Rojales (Alicante),Spain is responsible for the personal data you share with us. WhenWhen we say "we" or "our", we mean JOSE ORTS ARENAS, who is responsible for theprocessing for the purposes of applicable data protection laws.

3. PERSONAL DATA

Personal Data refers to any information or data that can identify you.directly (for example, your first or last name) or indirectly (for example, yourNational identity document or DNI). Personal Data includes information such assuch as email/home postal addresses/mobile phone, names ofuser, profile pictures, personal preferences and purchasing habits, generated contentby the user, financial information and social assistance information, among others. Alsomay include unique numeric identifiers such as your computer's IP address or theMAC address of your mobile device, as well as the information we obtain throughthrough cookies.

This Policy covers all personal data collected and used by JOSE ORTS ARENAS.

4. COLLECTION OF PERSONAL DATA AND PURPOSES OF PROCESSING

Remember that before you start using any of our services or features,You must read this Policy, as well as the Terms of Use of the specific section to be viewed.about that service or feature. In that section you can see if there are any conditionsparticular for its use, or if specific processing of your Personal Data is required. TheFailure to provide certain information marked as mandatory may result in your not beingpossible to manage your registration as a user or the use of certain functionalities orservices available through www.segurosrojales.com

The user (you) hereby guarantees that the Personal Data provided aretrue and accurate and undertakes to notify any changes or modifications to them.

Any loss or damage caused to the Website, to the Data Controllers or to anythird party by communicating erroneous, inaccurate or incomplete information in theregistration forms will be the sole responsibility of the user.

4.1. What data do we collect from you?

We may collect or receive your data through our websites, forms, applications,devices, JOSE ORTS ARENAS products or brand pages on social networks, among othersothers. In some cases, you provide us with your Personal Data directly (for example,when you create an account, when you contact us, when you purchase from usour websites), in other cases we collect them (for example, using cookiesto understand how you use our websites) / apps) or, on other occasions, we receive yourdata from other third parties, including other entities of the JOSE ORTS ARENAS Group.

The legal basis for the processing of your Personal Data may be:

- Your consent;

- Our legitimate interest, which may be:

o Statistics: to help us better understand yourneeds and expectations and therefore improve our services and websites.

o Allow the operation of our website/applications throughTechnical and functional cookies: maintain our tools (websites /applications/devices) safe and secure and ensure they work properlyand continually improve.

o Offer you our customer service- The execution of a contract: performing the services you request;- Compliance with legal obligations that involve the processing of personal data;When we collect your Personal Data, we indicate the mandatory fields throughasterisks. Some of the information we request is necessary for:

o Fulfill our contract with you (for example, to deliver the productsthat you have purchased on our websites/apps);

o Provide you with the service you requested (for example, to provide you with anewsletter or newsletter); either

o Comply with legal requirements (e.g., billing).

5. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We only retain your Personal Data for as long as we need it for thepurpose for which we process your Personal Data, to meet your needs orto comply with our legal obligations.

To determine the data retention period for your Personal Data, we use thefollowing criteria:

 Personal Data obtained when purchasing products and services: for the durationour contractual relationship;

 Personal Data obtained when participating in a promotional offer: during thevalidity of the promotional offer;

 Personal Data obtained when contacting us for a consultation: DataPersonal for the time necessary to answer your question;

 Personal Data obtained when creating an account: until you ask us towe delete or after a period of inactivity (no active interaction with the brands)three (3) years;

 Personal Data obtained when you give your consent for the sending ofcommercial communications: until you unsubscribe, request that we delete it orafter a period of inactivity (no active interaction with brands) of three years;

 Cookies that are installed on your computer: we store them for as long asnecessary to achieve its purposes (for example, during a session for cookiesshopping cart or session identification cookies) and for a maximum of 365days.

We may retain some personal data to fulfill ourlegal or regulatory obligations, as well as to administer our rights (forexample, to assert our claims in court) or for purposesstatistical or historical.

When we no longer need to use your personal data, it will be deleted from our systems andrecords or will be anonymized so that we can no longer identify them.

6. IS MY PERSONAL DATA STORED SECURELY?

We are committed to protecting your Personal Data and taking all precautionsreasonable to do so. We contractually require that trusted third parties whohandle your Personal Data do the same.

We always do our best to protect your Personal Data and oncethat we have received your personal information, we use strict procedures andsecurity features to try to prevent unauthorized access. Such as transmissioninformation via the Internet is not completely secure, we cannot guaranteethe security of your data transmitted to our site. Therefore, any transmission isat your own risk.

7. LINKS TO THIRD PARTY SITES AND SOCIAL LOGIN

Our websites and applications may contain links to and from the websites ofour partner networks, advertisers and affiliates. If you follow a link to any of thesewebsites, please note that these websites have their own privacy policiesand that we are not responsible for these policies. Please check these policies before submittingpersonal data to these sites

8. SOCIAL MEDIA AND USER-GENERATED CONTENT

Some of our websites and applications allow users to submit their owncontent. Remember that any content submitted to one of our platformssocial networks can be seen by the public, so you should be careful whenprovide certain personal data (for example, financial information or details ofyour address). We are not responsible for any actions taken by other people ifpublishes personal data on one of our social media platforms and you

We recommend that you do not share such information.

9. YOUR RIGHTS AND OPTIONS

We respect your right to privacy: it is important that you have control over yourpersonal data. In this regard, you have the following rights:

Right to information

You have the right to obtain clear, transparent and easy-to-understand information about thehow we use your personal data and about your rights. We provide you with this informationinformation in this Policy.

Right of access

You have the right to access the personal data we hold about you (with certain limits).

Manifestly unfounded, excessive or repetitive requests may not beattended to.

To exercise this right, please contact us by any meansindicated below.

Right of rectification

You have the right to have your personal data rectified when it is inaccurate orhave ceased to be valid or to have them completed when they are incomplete.

To exercise this right, please contact us by any meansindicated below.

Right to erasure/right to be forgottenIn certain cases, you have the right to have your personal data

deleted or removed. It should be noted that this is not an absolute right, sincethat we may have legal or legitimate reasons to retain them.

If you would like us to delete your personal data, please contact us byany of the means indicated below.

Right to object to direct marketing

The easiest way to unsubscribe is by clicking on the “Unsubscribe” link inany email or communication we send you. If not, please contactwith us by any of the means indicated below.

Right to withdraw consent at any time when the processing ofdata is based on consent

If you wish to withdraw your consent, please contact us by any ofthe means indicated below.

Right to lodge a complaint with a supervisory authorityYou have the right to complain to the Spanish Data Protection Agency about the practices ofprivacy and data protection of our organization.

Feel free to contact us by any of the means below.indicated before filing a claim with the competent authority in matters ofdata protection.

Right to data portability

You have the right to move, copy or transfer data from our database to anotherdifferent. This right can only be exercised with respect to data that you have provided,when the processing is based on the performance of a contract or on your consent

and the processing is carried out by automated means.

Right to restriction of processing

You have the right to request that the processing of your data be restricted. If you exercise this right,The processing of your data will be subject to limitations, so we maystore them, but we will not be able to continue using or processing them.

This right can only be exercised in certain circumstances defined by theGeneral Data Protection Regulation, as follows:

• that the interested party challenges the accuracy of the personal data, during the period thatallow the person responsible to verify their accuracy;

• the processing is unlawful and the data subject opposes the deletion of the datapersonal and instead request a restriction on their use;

• that the controller no longer needs the personal data for the purposes of the processing,but the interested party needs them for the formulation, exercise or defense ofclaims;

• the data subject has objected to processing pursuant to Article 21(1),If you wish to limit or block all cookies set by our websites/applications(which may prevent you from using certain parts of the website) or for any other

websites/apps, you can do so through your browser settings.

To process your request, we may ask you to prove your identity.

If you have any questions or concerns about how we treat and use yourpersonal data or wish to exercise any of the rights described above,Please contact jose.orts@agencia.axa-seguros.es or write to us at the following address:Address: José Orts Arenas, Address: C/ Constitución No. 4, Bajo A, 03170, Rojales(Alicante).

COOKIE TABLE

Like other websites, this website uses a technology called “cookies”to collect information about the use of this website.

We inform you that we may use cookies on your computer provided that you have given your consent.prior consent, except in cases where cookies arenecessary for browsing this website.

To this end, we inform you that the use of different cookies by our websiteallows us to distinguish you from other users, provide you with a better experiencein the use of the same and identify problems to improve our website. In case ofIf you give your consent, we will use cookies that will allow us to have moreinformation about your preferences and customize our website accordinglywith their individual interests.

WHAT ARE COOKIES?

Cookies are small text files that are stored on your device.[computer, tablet or mobile], including on the websites www.inmorojales.com. ToFor more information, please visit the followinglink:http://www.agpd.es/portalwebAGPD/canaldocumentacion/publicaciones/common/Guides/Cookies_Guide.pdf

DEACTIVATION OF COOKIES

You can easily adjust your browser settings regarding activation

or deactivation of cookies.

 Google Chrome: disable Cookies in Google

 Internet Explorer: disable Cookies in Internet Explorer

 Firefox: disable cookies in Firefox

 Safari: disable cookies in Safari

Many cookies are used to improve the usability or functionality of websites/apps,so disabling it may prevent you from using certain parts of ourwebsites/apps.

PERSONAL DATA

The use of certain types of cookies implies, in some cases, the processing of your personal data.personal data.